Hiki nō iaʻu ke hele i kou hale e kōkua iā ʻoe ma ka hoʻoponopono kamepiula ʻĀpala!


Convenient and Affordable Support Services for Kauai’s Apple Macintosh Users


The goal at MacHelp Kauai is to provide the services and training you need and make it affordable. Look at the Services page to see some of the tech support, repair, tutoring and other help available to make your Mac experience more productive and enjoyable. Use the Contact page to ask our Apple specialist a question or to arrange a house-call appointment for help with all things Mac.

If you are a beginner or have switched to Mac from Windows, check the Beginners page for a free guide to get going. Visit the About page to learn more about us and read feedback from people we’ve helped. Be sure to bookmark this site so you can return, and return often.

When you become one of our clients, whether new to the Mac or a long-time user, you will have privileged access to our Learning Resources webpage for useful information and links to hundreds of free video tutorials for learning at your own pace on your own schedule. You will also receive a 20% discount on any commercial training videos you purchase from MacPro Video through this website. Contact us now to become a client.

Apple Certified Technical Support Available Island-Wide


The Latest at MacHelp Kauai

  1. Have you upgraded to Mac OS X Yosemite yet? It’s free! Ask us how.

  2. MacPro Video has a free video course about Yosemite.

  3. Check us out and Like us on Facebook (and on this page too!).

  4. Google Plus users - now you can give us a +1 on our website.

  5. Let us know if you have a request for a Tip of the Month.

  6. More free video links added to the Client Learning Resources page.

Tip of the Month

Beware of Fake Flash Player Notifications!

When you’re browsing the internet and a notification pops up telling you that you need to update Adobe Flash Player, be suspicious of whether it is true or not. There are a lot of internet scams that try to trick you into clicking a link to supposedly update familiar software programs, but then actually install malware on your computer. NEVER click anything contained in a popup window.

Adobe will also notify you of updates this way, so how do you know if this is fake or not?

Instead of clicking in the popup window, click the Apple menu, then System Preferences. On the bottom row you will see an item called Flash Player. Click on it and then click “Updates”. In this section you will see a button labeled “Check Now”. Click this button and you will get a response that either your Flash Player is up to date or an update is available. Updating from here will ensure you are installing the real Flash Player directly from Adobe.

While you’re in the Flash Player preference pane, make sure the “Allow Adobe to install updates (recommended)” button is selected. Flash Player will then automatically update itself within a few days of an update release.

Contact us with any questions you might have.